Effective Date: 02/04/2025

Marketrix Inc. (“Marketrix,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect the following types of data:

• Personal Information: Name, email, company name, and payment details (if applicable).
• Usage Data: How you interact with Marketrix, including click behavior and feature usage.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Third-Party Integrations: If you connect Marketrix with third-party services, we may collect relevant API data.

2. How We Use Your Information

We use your data to:

• Provide and improve Marketrix’s Services.
• Personalize your experience with AI-powered in-app support.
• Communicate updates, support information, and marketing (only with your consent).
• Maintain security, prevent fraud, and comply with legal obligations.

3. Data Sharing & Third-Party Services

• We do not sell or rent your personal data.
• We may share data with trusted service providers (e.g., cloud hosting, analytics) to enhance our platform.
• If required by law, we may disclose data to comply with legal obligations.

4. Cookies & Tracking Technologies

• We use cookies to improve user experience, analyze traffic, and remember user preferences.
• You can control cookie preferences through your browser settings.

5. Data Retention & Security

• We retain data as long as necessary to provide our Services and comply with regulations.
• Marketrix uses encryption, secure cloud storage, and access controls to protect your data.

6. Your Rights & Choices

• You may request access, modification, or deletion of your personal data.
• You can opt out of marketing communications at any time.

7. Compliance with Regulations

Marketrix complies with applicable data protection laws, including:

• GDPR (for EU users)
• CCPA (for California residents)

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

9. Contact Information

For privacy-related inquiries, contact us at: privacy@marketrix.ai