Let your Software Support Itself

Our AI masters your product overnight and makes it deliver instant on-screen support 24/7.

Simulate. Understand. Guide.

backed by

Transform your user experiences by understanding, adapting, and guiding - without the need for manual updates

01 Simplify User Support with Minimum Setup

02 Guide Users Like a GPS

03 Show, Don’t Just Tell

04 Support Users in the Moment

What users struggle with in SaaS today

Users waste valuable time figuring out how to accomplish tasks in complex software – emailing support, reading manuals, or scheduling screen shares.

This overwhelm leads to lower productivity, higher support costs, and slower adoption.

AI Chatbots

Rely only on documentation. They lack true product understanding, so users often bypass them to reach real support agents.

Self Guided Tours

Manually created and quickly outdated. Require constant updates every time the product changes — not scalable for fast-moving teams.

Never Ending Screen Sharing Sessions

Time-consuming for both users and support teams. Often scheduled too late in the journey, resulting in frustration and delayed adoption.

Imagine a world where support tickets didn’t exist

Marketrix makes this real – by turning your software into its own support agent.

Show Me. Tell Me. Do it for Me.

We combine agentic product simulations with your existing documentation and walkthrough videos to deeply understand your application.

This enables real-time, on-screen visual guidance that helps users navigate tasks or get things done – reducing the need for manual setup and live support.

Intelligent Interactions

Marketrix delivers AI-powered interactions that guide users in real-time. With context-aware support, our platform understands where users are in the app and helps them take the next step effortlessly.

“Show me Tours” with AI Co-Browsing

Bring AI Co-Browsing to your support mix. Instead of just giving instructions, our AI guides users step-by-step within the app, showing them exactly where to click and what to do—like an intelligent, virtual assistant.

Simulated Spatial Understanding

We build a simulated spatial understanding of your product, mapping every feature to guide users seamlessly. This eliminates manual configurations and makes navigation intuitive, with AI adapting to your product as it evolves.

Contextual User Guidance

Our technology understands the user’s context in real time and provides targeted guidance, tailored to their exact needs within the app. It’s like a GPS that helps users reach their goals faster.

Discover the Future of Customer Interaction

Marketrix's Continuous Simulation-Based Spatial Understanding offers a revolutionary approach to user assistance, combining real-time adaptability with intuitive guidance. Dive into the details and explore how this innovation transforms customer support.

Pending Patent